Privacy Policy
Last updated: January 1, 2025
Introduction
At Filldeck, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register on the app, place an order, or contact us. This may include:
- Name and contact information (email, phone number)
- Delivery address and location data
- Payment information (processed securely through third-party payment processors)
- Vehicle information (for delivery purposes)
- Account credentials
Automatically Collected Information
When you use our app, we automatically collect certain information, including:
- Device information (model, operating system, unique device identifiers)
- Usage data (features used, time spent, interactions)
- Location data (with your permission, for delivery services)
- Log data (IP address, browser type, access times)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your fuel delivery orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Improve and optimize our services
- Send you marketing communications (with your consent)
- Detect and prevent fraud and ensure platform security
- Comply with legal obligations
Information Sharing and Disclosure
We may share your information with:
- Petroleum Stations: To fulfill your orders and coordinate deliveries
- Service Providers: Third-party companies that help us operate our business (payment processors, analytics providers, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
- Data portability
To exercise these rights, please contact us at privacy@filldeck.com.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@filldeck.com
Address: 123 Fuel Street, Suite 100, San Francisco, CA 94102
Phone: +1 (555) 123-4567